At Raquel de Araujo Pucca, privacy and security are priorities and we are committed to transparency in the processing of personal data of our users/customers. Therefore, this Privacy Policy establishes how the collection, use and transfer of information from customers or other people who access or use our website is carried out.
When using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the rules of the Federal Constitution of 1988 (art. 5, LXXIX; and art. 22, XXX – included by EC 115/2022) , Data Protection standards (LGPD, Federal Law 13,709/2018), consumerist provisions of Federal Law 8078/1990 and other applicable standards of the Brazilian legal system.
Therefore, Raquel de Araujo Pucca, hereinafter referred to simply as “VILLA DI ROSA”, registered with the IVA under no. 03883800132, in the role of Data Controller, is obliged to comply with the provisions of this Policy of Privacy.
1. What data do we collect about you and for what purpose?
Our website collects and uses some of your personal data to enable the provision of services and improve the user experience.
1.1. Personal data provided by the holder
Name and email address: This data is collected when registering on our website and is used to identify the user and send communications related to the services provided.
Telephone number: We collect the telephone number to facilitate communication in specific cases, such as confirming transactions or recovering a password.
Home address: We use the address you provide to process transactions involving delivery of physical products or in-person services.
Date of birth: This information is collected to verify the user's eligibility for certain services or products, taking into account age restrictions.
1.2. Personal data collected automatically
IP Address: We collect IP address to monitor suspicious activity, ensure platform security, and personalize the user experience.
Cookies and similar technologies: We use cookies to track user navigation, understand usage patterns and personalize content and offers.
Location Data: In some cases, we collect location data to provide location-based services, such as information about nearby establishments or regional content customization.
1.3. How do we collect your data?
In this sense, the collection of your personal data occurs as follows:
User registration: When registering on our website, you actively provide personal information.
Interaction with the platform: We automatically collect data through your interaction with the platform, such as activity records, clicks, and the use of features.
Tracking technologies: We use cookies and similar technologies to collect browsing data and improve the personalization of the services offered.
Analytical tools: We use data analysis tools to understand user behavior and improve the quality of services provided.
2.1. Consent
It is based on your consent that we process your personal data. Consent is the free, informed and unequivocal expression by which you authorize "VILLA DI ROSA" to process your data.
Therefore, in accordance with the General Data Protection Law, your data will only be collected, processed and stored with prior and express consent.
Your consent will be obtained specifically for each purpose described above, demonstrating the commitment to transparency and good faith of "VILLA DI ROSA" towards its users/clients, following the relevant legislative regulations.
By using "VILLA DI ROSA" services and providing your personal data, you are aware of and consent to the provisions of this Privacy Policy, in addition to knowing your rights and how to exercise them.
At any time and at no cost, you may revoke your consent.
It is important to highlight that revoking consent for data processing may result in the impossibility of adequate performance of some functionality of the website that depends on the operation. Such consequences will be informed in advance.
3. What are your rights?
"VILLA DI ROSA" guarantees its users/clients their rights as holders set out in article 18 of the General Data Protection Law. This way, you can, free of charge and at any time:
- Confirm the existence of data processing, in a simplified manner or in a clear and complete format.
- Access your data, being able to request it in a legible copy in printed form or electronically, secure and suitable.
- Correct your data when requesting it to be edited, corrected or updated.
- Limit your data when unnecessary, excessive or treated in non-compliance with legislation through anonymization, blocking or deletion.
- Request the portability of your data, through a registration data report that (simplified business name) handles about you.
- Delete your data processed with your consent, except in cases provided for by law.
- Revoke your consent, deauthorizing the processing of your data.
- Find out about the possibility of not providing your consent and the consequences of refusal.
4. How can you exercise your rights as a holder?
To exercise your rights as holder, you must contact "VILLA DI ROSA" through the following available means:
raquel@villadirosa.com
In order to guarantee your correct identification as the holder of the personal data subject to the request, we may request documents or other evidence that can prove your identity. In this case, you will be informed in advance.
5. How and for how long will your data be stored?
Your personal data collected by "VILLA DI ROSA" will be used and stored for as long as necessary to provide the service or for the purposes listed in this Privacy Policy to be achieved, considering the rights of data holders and controllers.<br
In general, your data will be kept as long as the contractual relationship between you and "VILLA DI ROSA" continues. After the period of storage of personal data, they will be deleted from our databases or anonymized, except in the cases legally provided for in article 16 general data protection law, namely:
I – compliance with legal or regulatory obligations by the controller;
II – study by a research body, ensuring, whenever possible, the anonymization of personal data;
III – transfer to a third party, provided that the data processing requirements set out in this Law are respected;
IV – exclusive use by the controller, access by third parties is prohibited, and as long as the data is anonymized.
That is, personal information about you that is essential for the fulfillment of legal, judicial and administrative determinations and/or for the exercise of the right to defense in judicial and administrative proceedings will be maintained, despite the deletion of other data.
The storage of data collected by "VILLA DI ROSA" reflects our commitment to the security and privacy of your data. We employ technical protection measures and solutions capable of guaranteeing the confidentiality, integrity and inviolability of your data. In addition, we also have security measures appropriate to the risks and control access to stored information.
6. What do we do to keep your data safe?
To keep your personal information safe, we use physical, electronic and managerial tools aimed at protecting your privacy.
We apply these tools taking into account the nature of the personal data collected, the context and purpose of the processing and the risks that possible violations would generate for the rights and freedoms of the holder of the data collected and processed.
Among the measures we adopted, we highlight the following:
- Only authorized people have access to your personal data
- Access to your personal data is only done after a commitment to confidentiality
- Your personal data is stored in a safe and suitable environment.
"VILLA DI ROSA" is committed to adopting the best postures to avoid security incidents. However, it is necessary to highlight that no virtual page is entirely safe and risk-free. It is possible that, despite all our security protocols, problems that are solely the fault of third parties may occur, such as cyber attacks by hackers, or also as a result of the negligence or recklessness of the user/client themselves.
In the event of security incidents that may create significant risk or damage for you or any of our users/clients, we will communicate to those affected and the National Data Protection Authority about what occurred, in accordance with the provisions of the General Data Protection Law. Data.
7. Who can your data be shared with?
In order to preserve your privacy, "VILLA DI ROSA" will not share your personal data with any unauthorized third party.
In addition, there are also other hypotheses in which your data may be shared, which are:
I – Legal determination, request, requisition or court order, with competent judicial, administrative or governmental authorities.
II – Case of corporate transactions, such as merger, acquisition and incorporation, automatically
III – Protection of the rights of "VILLA DI ROSA" in any type of conflict, including those of a judicial nature.
7.1. International data transfer
Some of the third parties with whom we share your data may be located in or have facilities located in foreign countries. Under these conditions, in any case, your personal data will be subject to the General Data Protection Law and other Brazilian data protection legislation
In this sense, "VILLA DI ROSA" is committed to always adopting efficient cybersecurity and data protection standards, in the best efforts to guarantee and comply with legislative requirements.
By agreeing to this Privacy Policy, you agree to this sharing, which will take place in accordance with the purposes described in this instrument.
8. Cookies or browsing data
"VILLA DI ROSA" makes use of Cookies, which are text files sent by the platform to your computer and stored there, containing information related to website navigation. In short, Cookies are used to improve the user experience.
By accessing our website and consenting to the use of Cookies, you acknowledge and accept the use of a navigation data collection system with the use of Cookies on your device.
"VILLA DI ROSA" uses the following Cookies:
Strictly Necessary Cookies: Purpose: These cookies are essential to allow users to move around the website and use its features. They do not collect information about the user for marketing purposes.
Performance Cookies:
Purpose: These cookies collect information about how users interact with the website, such as pages visited, length of stay, and error messages. This data is used to improve the performance and usability of the website.
Functionality Cookies:
Purpose: These cookies allow the website to remember choices you make (such as user name, language or region) and provide enhanced, personalized functionality.
Advertising and Tracking Cookies:
Purpose: These cookies are used to track user behavior and serve targeted advertisements. They may be used by third-party advertising networks.
Social Media Cookies:
Purpose: They allow the integration of social media functionalities on the website and can collect information about user activity across various platforms.
You can, at any time and at no cost, change permissions, block or refuse Cookies. However, revoking consent for certain Cookies may prevent the correct functioning of some features of the platform.
9. Changes to this Privacy Policy
The current version of the Privacy Policy was formulated and last updated on: December 26, 2023.
We reserve the right to modify this Privacy Policy at any time, mainly to adapt to any changes made to our website or in legislation. We recommend that you review it frequently.
Any changes will come into effect as soon as they are published on our website and we will always notify you of the changes that have occurred.
By using our services and providing your personal data after such modifications, you consent to them.
10. Responsibility
"VILLA DI ROSA" provides for the responsibility of agents who act in data processing processes, in accordance with articles 42 to 45 of the General Data Protection Law.
We are committed to keeping this Privacy Policy updated, observing its provisions and ensuring compliance with them.
Furthermore, we are also committed to seeking technical and organizational conditions that are safely capable of protecting the entire data processing process.
If the National Data Protection Authority requires the adoption of measures in relation to data processing carried out by (simplified business name), we undertake to follow them.
10.1 Disclaimer
As mentioned in Topic 6, although we adopt high security standards in order to avoid incidents, no virtual page is entirely risk-free. In this sense, "VILLA DI ROSA" is not responsible for:
I – Any consequences arising from the negligence, recklessness or incompetence of users in relation to their individual data. We guarantee and are only responsible for the security of the data processing processes and the fulfillment of the purposes described in this instrument.
We emphasize that the user is responsible for the confidentiality of access data.
II – Malicious actions by third parties, such as hacker attacks, unless culpable or deliberate conduct by "VILLA DI ROSA" is proven.
We emphasize that in the event of security incidents that may create significant risk or damage for you or any of our users/clients, we will inform those affected and the National Data Protection Authority about what happened and take the necessary measures.
III – Inaccuracy of the information entered by the user/client in the records necessary for the use of "VILLA DI ROSA" services; any consequences resulting from false information or information entered in bad faith are the sole responsibility of the user/client.
11. Data Protection Officer
"VILLA DI ROSA" provides the following means for you to contact us to exercise your rights: raquel@villadirosa.com.
If you have questions about this Privacy Policy or the personal data we process, you can contact our Personal Data Protection Officer through the following channels:
